Pep Stores
Pep Stores
Men's and Women's Clothing
Brand's performance
3.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
1.2%
Solution Rate
0%
Average Ratings
13.3%
Customer Retention Rate
16.7%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Pep Stores3.8
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Pep Stores - Worse service ever - accounts

No resolution
s ackerman
s ackerman filed the complaint
11 July 2023
worse service ever from Josh and Anele in your collection department since my account is put in arrears because they cant allocate my pament since 29 june 2023 i aLWAY PAY MY ACCOUNT ALWAY up tpo date but get asked why I dont pay my account this is really really bad and bad i will be closing my account with pep.........
Incident date: 11 July 2023
This complaint has been considered as not resolved.
Complaint #310923
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