Brand's performance
3.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
12.9%
Customer Retention Rate
14.3%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Pep Stores3.4
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Pep Stores - Scam,fraud

No resolution
Lerato Mthembu
Lerato Mthembu filed the complaint
18 October 2024
On the 4th October 2024
I sent money from pep,money transfer from pep in eyethu and it was redeemed on the very same day at eyethu,45mins after ND I didn't share my pin or my voucher number but it was withdrawn in the very same mall and it's not my first time being scammed by pep the first time I couldn't lay complaint because I have lost my slip,so it's now becoming a norm that pep it's now scamming their customers.pls help
Incident date: 18 October 2024
This complaint has been considered as not resolved.
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