Pep Stores
Pep Stores
Men's and Women's Clothing
Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Markhams 25
3 PEP 15.7
...
Pep Stores1.5
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Pep Stores - Rude and arrogant cashier

No resolution
Mxolisi
Mxolisi filed the complaint
24 December 2022
I am not happy at all with the service and treatment l got from one PEP store cashier in ALEX MALL(next to Shoprite) by the of Dipuo Soke. She was rude for no apparent reason and even boldly told me to go use Shoprite services. Thanks to the Manager, Lungile who ended up assisting me with sending money via Mukuru.

It would be great if Dipuo desist from taking out her frustrations on customers.
Incident date: 24 December 2022
This complaint has been considered as not resolved.
Complaint #236322
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