Pep Stores
Pep Stores
Men's and Women's Clothing
Brand's performance
4.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
1.3%
Solution Rate
0%
Average Ratings
14%
Customer Retention Rate
20%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Truworths 21
...
Pep Stores4.3
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Pep Stores - Products being mis labeled and horrible service for management

No resolution
Allaric
Allaric filed the complaint
5 July 2024
Went into pep store Oberholzer as saw a pair of winter pajamas that I wanted to buy for my mother, it was on clearance shelf for R179.99. When I got to the till point they rang it up for R219.99, I tried explaining it but to them but they just removed the label stating it was a mistake to be on that shelf and refused to give it at labeled price.
Incident date: 5 July 2024
This complaint has been considered as not resolved.
Complaint #503724
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