Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 35.5
3 Markhams 25.5
...
Pep Stores1.5
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Pep Stores - Products being mis labeled and horrible service for management

Awaiting reply
Allaric
Allaric filed the complaint
5 July 2024
Went into pep store Oberholzer as saw a pair of winter pajamas that I wanted to buy for my mother, it was on clearance shelf for R179.99. When I got to the till point they rang it up for R219.99, I tried explaining it but to them but they just removed the label stating it was a mistake to be on that shelf and refused to give it at labeled price.
Incident date: 5 July 2024
Allaric
Allaric is awaiting for brand response
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