Pep Stores
Pep Stores
Men's and Women's Clothing
Brand's performance
3.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
12.9%
Customer Retention Rate
14.3%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Markhams 31.5
...
Pep Stores3.4
Is this your company? Click here

Pep Stores - Poor customer service

No resolution
Tshivhase Thivhilaeli
Tshivhase Thivhilaeli filed the complaint
12 June 2021
On the 09/06/2021 I went to pep store (8417-006)buying some items, but there cashier(Thembuluwo)was very rude to me, when I tell him that he was wrong he start shouting instead of apologizing. I was not happy at all. The are many shops I should have gone to but I choose pep, not knowing that someone will spoil my day.
Incident date: 12 June 2021
This complaint has been considered as not resolved.
Complaint #25721
3010 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Mongezi
Mongezi
26 November 2024
Pep Stores - Bills payment

Upon paying dstv account my wife was offered a reward card by the cashier of which…

Awaiting reply
Lerato Mthembu
Lerato Mthembu
18 October 2024
Pep Stores - Scam,fraud

On the 4th October 2024 I sent money from pep,money transfer from pep in eyethu…

No resolution
Precious Molatjane
Precious Molatjane
9 October 2024
Pep Stores - Stolen parcel

My goods were taken by a pep employee to be sent via paxi but it wasn't registered…

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.