Pep Stores
Pep Stores
Men's and Women's Clothing
Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Markhams 25
3 PEP 15.7
...
Pep Stores1.5
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Pep Stores - Poor customer service

No resolution
Sibabalo
Sibabalo filed the complaint
21 October 2022
Went to Pep store yesterday to but a few cosmetic products, then bought 2 combo pack products which were Bramley shea butter with 100ml tissue oil (R24.99) and playboy original deodorant spray with roll on (R32.99) on the shelves.

When i got to the till all the prices were different and high, first one turned out to be R36.99 and the other one was R46.99. I then told the cashier the price difference and he went to check and came back saying the description on the label is not what i took ,but it was placed on the product that i took.
This complaint has a private attachment.
Incident date: 21 October 2022
This complaint has been considered as not resolved.
Complaint #196622
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