Is the brand Pep Stores trustworthy?
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
1.3%
Solution Rate
0%
Average Ratings
14%
Customer Retention Rate
20%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Truworths 25.1
...
Pep Stores4.3
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Pep Stores - PEP - Descrimination

No resolution
Yamkela Ndlumbini
Yamkela Ndlumbini filed the complaint
30 November 2024
Was at Pep cell at shop

4312 needed withdrawal service and make purchase currently pregnant after standing in a queue heavily pregnant finally got a chance to speak to a cashier her name is (Portia) she was very rude and discriminating because I’m unable to speak because of my condition as I’m pregnant I tried explaining what I was looking for but she blatantly told me to go out as I didn’t want to speak and she then called the next person in line. This was heartbreaking specially because it came from a woman who can be in the same situation at anytime.
Incident date: 30 November 2024
This complaint has been considered as not resolved.
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