Pep Stores
Pep Stores
Men's and Women's Clothing
Brand's performance
4.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
1.3%
Solution Rate
0%
Average Ratings
14%
Customer Retention Rate
20%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 34
3 Truworths 21
...
Pep Stores4.3
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Pep Stores - Not a complain but a compliment

No resolution
Sello Doctor Bokhale
Sello Bokhale filed the complaint
12 December 2023
Excellent service received from Nelly at Riverside Square PEP store - her customer service is always on point, thumbs up to her.
Incident date: 12 December 2023
This complaint has been considered as not resolved.
Complaint #436223
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