Brand's performance
4.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
14%
Customer Retention Rate
20%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Markhams 26.5
3 Truworths 19
...
Pep Stores4.1
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Pep Stores - Ladies jeans

No resolution
Suzette Hollander
Suzette Hollander filed the complaint
5 July 2023
Hi

I bought 2 ladies jeans and love them. I went around your other stores in Somerset West to look for another color in my size without luck. But I'm glad I didn't find one :)

I did notice that the jeans where a bit short, after the 1st wash (in cold water) they even shorter.

I'm not even tall - 1.62 cm.

You can't wear to short jeans with confidence.
Incident date: 5 July 2023
This complaint has been considered as not resolved.
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