Pep Stores
Pep Stores
Men's and Women's Clothing
Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Markhams 21.5
3 PEP 15.9
...
Pep Stores1.5
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Pep Stores - Ladies jeans

No resolution
Suzette Hollander
Suzette Hollander filed the complaint
5 July 2023
Hi There
I bought 2 ladies jeans from your store in Somerset Mall. Love them. Went around all the stores in Somerset West to find another color in my size with no luck. BUT, glad I didn't. Wearing my jeans I did notice that they are a bit short. After the 1st wash - with cold water - they seem to be even shorter :(

I'm not even a tall person, 1.62 cm.

The jeans are definitely too short to wear them with confidence !!!!!
Incident date: 5 July 2023
Suzette Hollander
Suzette Hollander
19 July 2023
No reply as to date ?
This complaint has been considered as not resolved.
Complaint #308223
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