Brand's performance
9.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
40%
Customer Retention Rate
33.3%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Mr Price 13.7
3 Markhams 10.1
...
Pep Stores9.3
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Pep Stores - Kwathema pep store

Resolved
9/10
Busisiwe
Busisiwe filed the complaint
5 May 2022
Pep cashier was rude because the item I wanted to buy had no price tag , he did not even swipe my pep card club because of that .
This complaint has a private attachment.
Incident date: 5 May 2022
Busisiwe
Busisiwe rated the brand
2 June 2022

I won't paint all pep cashiers with 1 bad cashier from kwathemA

This complaint was considered resolved.
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