Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 35.5
3 Markhams 25.5
...
Pep Stores1.5
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Pep Stores - Change of clothes don't want the money back i just wanted a bigger size

No resolution
Patricia
Patricia filed the complaint
5 January 2022
Bought a set of clothing for a child for Christmas it is to small all I want is to change it for a bigger size which the store in Pep stores in Sophiatown has and which I bought it from Pep stores Sophiatown I don't have the slip as I bought it in December and please I don't have the slip bought a lot of stuff over the December this is really ridiculous that because of what happened in July with the unrest I can't get help
Incident date: 5 January 2022
This complaint has been considered as not resolved.
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