Pep Stores - Bullying at pepstores

On Friday the 4 staff members at Pep Stores refused to help me. I stood for so long and they only had one cashier. When I eventually asked if one of the three sitting and eating can help my they were so rude saying no, I can wait. I said this is not right really as there are 4 staff members. They became so rude to me, eventually the one that was busy with a customer, grabbed my son's pants from his hand, rang it up and had me pay. She asked in a laughing manner while others found it funny, if I wanted a bag, I said yes, she said, well she did not ring it up and they were amused throwing handing me the pants. I said this was really horrible service, they said, Ja, get out get out of the shop man!. The shop was locked as I arrived at 17:10, but has still been there due to know one helping me. They had me lock open the door myself as they further stood shouting and embarrassing me. Is this how Pep treats their customers? I was truly traumatized and my 6 year old daughter was with me.