Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
Average Response Time
Solution Rate
Average Ratings
Customer Retention Rate
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 35.5
3 Markhams 25.5
Pep Stores1.5
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Pep Stores - Bad attitude of a manager

No resolution
masello sebolai
masello sebolai filed the complaint
26 December 2023
Good day i am unhappy with the manager in charge at cosmo city shopping centre because i lost my parcel under her care and she excused herself buy saying i left it un attended imagen the nerve , i asked to be given a tag or something and she didn't give me anything until i get there and seen my parcel gone , she was rude and naive and while i was doing my shopping for my kids i could hear
her shout to her employees and telling them how they don't know how to do their work and she could do it herself and the other stuff was crying and i asked her and she says she doesn't know how to talk to her stuff without using nutsy words this woman need to be put to her place we don't need to hear they problems while we are doing shopping and that's emotional abuse at work place .
Incident date: 21 December 2023
This complaint has been considered as not resolved.
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