How can I contact Pep Stores?

You can contact the brand by phone (0860 737 000) or via the following email pepcustomercare@tenacityinc.co.za

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Pep Stores | Complaints Book

Name: Pep Stores
Rating: 4.1

Brand's performance

4.1

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

14%

Customer Retention Rate

20%

Category ranking

Men's and Women's Clothing

1 Lacoste 36.8

2 Puma 34

3 Markhams 31.5

...

Pep Stores4.1

0860 737 000
[email protected]

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Daniel

Featured

Pep Stores - Poor customer service

On wednesday 2025-01-08 at about 14h00. I went to lichtenburg mall pep home to buy can opener. While standing on the queue I saw kiwi polish on the shelf at the price of R40-00 for 2. I then decided to take them. When I got to the teller the price immediately…

No resolution

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