Is the brand PAXI trustworthy?
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
0%
Solution Rate
12.5%
Average Ratings
16.7%
Customer Retention Rate
16.7%
Category ranking
Pepkor Holdings Limited
  • +27 860 007 294
  • PO Box 6100, Parow East, 7501
    36 Stellenberg Road, Parow Industria
  • [email protected]
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PAXI - Untraceable parcel

No resolution
Lebo
Lebo filed the complaint
19 November 2024
A package was sent via Paxi from Pep Centurion Lifestyle Centre addressed to Pep Setsing Plaza in Phuthaditjhaba. The EDD Was the 14th of November, to date the parcel has not been delivered. Both stores are claiming there is nothing they can do. I contacted Paxi and they are also giving me the run around.
Incident date: 19 November 2024
This complaint has been considered as not resolved.
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