Brand's performance
13.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
0%
Solution Rate
13.3%
Average Ratings
20%
Customer Retention Rate
25%
Category ranking
Pepkor Holdings Limited
  • +27 860 007 294
  • PO Box 6100, Parow East, 7501
    36 Stellenberg Road, Parow Industria
  • [email protected]
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PAXI - Poor service of pep paxi

No resolution
Ramulondi Khudani
Ramulondi Khudani filed the complaint
31 May 2023
My parcel was sent from Gauteng on the 9th of April 2023 I was supposed to get it on 21st of April 2023 I didn't receive anything when I try to do follow up they tell me my parcel is marked short
Incident date: 31 May 2023
This complaint has been considered as not resolved.
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