Pep Paxi parcel has been sent out on 12 May 2023 for delivery up until 18 May 2023 Parcel has arrived at destination store and not been scanned that it has been received so parcel has been laying there and not scanned that it has arrived at destination store and ready for collection due to an Offline problem for almost a week
No sms for collection for a week
This is UNACCEPTABLE !!!!
Incident date: 18 May 2023
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