Brand's performance
5.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
5.6%
Average Response Time
0%
Solution Rate
6.7%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Pepkor Holdings Limited
  • +27 860 007 294
  • PO Box 6100, Parow East, 7501
    36 Stellenberg Road, Parow Industria
  • [email protected]
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PAXI - Pathetic service

No resolution
Wanda
Wanda filed the complaint
10 March 2023
Package was send on the 27 Febr from PE to Kraaifontein. It was only collected on 7 March in PE. On 9 March it was in Durban. Past the 7-9 days and wrong destination. The consultants refuse that I speake to the manager and he or she don't phone me back.
This complaint has a private attachment.
Incident date: 10 March 2023
This complaint has been considered as not resolved.
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