Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

10.5%

Average Response Time

0%

Solution Rate

11.1%

Average Ratings

20%

Customer Retention Rate

25%

Category ranking

Express Courier - National

1 PAXI 12.1

Pepkor Holdings Limited

+27 860 007 294
PO Box 6100, Parow East, 7501
36 Stellenberg Road, Parow Industria
[email protected]

Is this your company? Click here

PAXI - Parcel no : d634000116570, please refund all what i paid for both parcels because paxi failed to honour the delivery date, 25th november as promised

Peggy filed the complaint

30 November 2022

Please refund all what I paid for both parcels because Paxi failed to honour the delivery date, 25th November as promised. Paxi has not been reliable to me, parcel was required on the 26th for unveiling ceremony, arriving later doesn't do me any good, I failed the whole family. I'm really doomed and destroyed

Incident date: 30 November 2022

This complaint has been considered as not resolved.

Comments

This complaint has no comments yet.

To leave your comment you must sign in.

Similar complaints

19 November 2024

PAXI - Untraceable parcel

A package was sent via Paxi from Pep Centurion Lifestyle Centre addressed to Pep…

27 October 2024

PAXI - Items damaged during transportation

A package was sent via paxi cornubia on 19 October 2024. They item was packaged…

22 October 2024

PAXI - Missing item

I ship my parcel , it took two weeks and when it got to the destination, some items…