Brand's performance
12.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10.5%
Average Response Time
0%
Solution Rate
11.1%
Average Ratings
20%
Customer Retention Rate
25%
Category ranking
Pepkor Holdings Limited
  • +27 860 007 294
  • PO Box 6100, Parow East, 7501
    36 Stellenberg Road, Parow Industria
  • [email protected]
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PAXI - Parcel no : d634000116570, please refund all what i paid for both parcels because paxi failed to honour the delivery date, 25th november as promised

No resolution
Peggy
Peggy filed the complaint
30 November 2022
Please refund all what I paid for both parcels because Paxi failed to honour the delivery date, 25th November as promised. Paxi has not been reliable to me, parcel was required on the 26th for unveiling ceremony, arriving later doesn't do me any good, I failed the whole family. I'm really doomed and destroyed
Incident date: 30 November 2022
This complaint has been considered as not resolved.
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