Brand's performance
3.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
2.9%
Average Response Time
0%
Solution Rate
2.9%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Pepkor Holdings Limited
  • +27 860 007 294
  • PO Box 6100, Parow East, 7501
    36 Stellenberg Road, Parow Industria
  • [email protected]
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PAXI - My parcel is lost

No resolution
Ntombikayise
Ntombikayise filed the complaint
13 May 2022 (edited on16 May 2022)
My parcel was sent FROM hammarsdale junction mall on the 3rd of May supposed to have been deliverd on the 9th. Today is the 13th paxi cannot tell me where is my parcel. When I call them they give me different stories. Parcel is stolen? Or with Rams.
Incident date: 13 May 2022
This complaint has been considered as not resolved.
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