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Pepkor Holdings Limited
- +27 860 007 294
-
PO Box 6100, Parow East, 7501
36 Stellenberg Road, Parow Industria - [email protected]
PAXI - Missing package
No resolution
Nosipho Msomi filed the complaint
15 October 2024
Hi
I sent 2 packages from Soshanguve to Ladybrand pep.
It was supposed to be delivered last week Friday.
The system says they failed to deliver it. I contacted them on WhatsApp,they said the packages were never collected from Soshanguve's pep.
I rushed to that specific Pep and was advised the packages were collected by the courier company already.
I'm back home.feeling stranded because these items are a need.
I am disappointed.
I don't know what to do.
I sent 2 packages from Soshanguve to Ladybrand pep.
It was supposed to be delivered last week Friday.
The system says they failed to deliver it. I contacted them on WhatsApp,they said the packages were never collected from Soshanguve's pep.
I rushed to that specific Pep and was advised the packages were collected by the courier company already.
I'm back home.feeling stranded because these items are a need.
I am disappointed.
I don't know what to do.
Incident date: 15 October 2024
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