Brand's performance
12.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10.5%
Average Response Time
0%
Solution Rate
11.1%
Average Ratings
20%
Customer Retention Rate
25%
Category ranking
Pepkor Holdings Limited
  • +27 860 007 294
  • PO Box 6100, Parow East, 7501
    36 Stellenberg Road, Parow Industria
  • [email protected]
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PAXI - Missing item

No resolution
Neo
Neo filed the complaint
22 October 2024
I ship my parcel , it took two weeks and when it got to the destination, some items were missing
This complaint has a private attachment.
Incident date: 22 October 2024
This complaint has been considered as not resolved.
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