Brand's performance
5.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.3%
Average Response Time
0%
Solution Rate
6.7%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Pepkor Holdings Limited
  • +27 860 007 294
  • PO Box 6100, Parow East, 7501
    36 Stellenberg Road, Parow Industria
  • [email protected]
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PAXI - Lost parcel

No resolution
Pumela
Pumela filed the complaint
15 November 2022
On the 09 November I received an SMS stating that I should collect my paxi percel at Mthatha Plaza Pep store. I went to the store and when I got there they couldn't find my parcel and told me that they will contact me. I have been waiting till this day and no one has contacted me. My paxi parcel number is D532013169646.
Incident date: 15 November 2022
This complaint has been considered as not resolved.
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