Brand's performance
4.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
4.2%
Average Response Time
0%
Solution Rate
4.2%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Pepkor Holdings Limited
  • +27 860 007 294
  • PO Box 6100, Parow East, 7501
    36 Stellenberg Road, Parow Industria
  • [email protected]
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PAXI - Lost parcel

No resolution
Praise
Praise filed the complaint
11 September 2022
Sorry for the mistake the place the parcel returned to is RAM courier in Harrismith, please assist in finding the parcel
Incident date: 11 September 2022
Praise
8 October 2022
Honestly the service is very bad the person who sent the parcel to me received a call regarding the refund for the lost parcel weeks ago and they said they will get back to her even now they haven't called about the refund or atleast to say the parcel is found because how does a parcel go missing if it wasn't stolen or given to someone by mistake
This complaint has been considered as not resolved.
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