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  • +27 860 007 294
  • PO Box 6100, Parow East, 7501
    36 Stellenberg Road, Parow Industria
  • popia-io@pepkor.co.za
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PAXI - Lies

Resolved
130322
103
1 likes
Mnini filed the complaint

I sent my goods from Cape Town to Pretoria of the value of R1050 and I was told 2 weeks later that the delivery truck was involved in an accident and looted, and was given a link to claim up to the value of R500, but the link, email and whatsapp provided are non responsive, I even looked up their customer care number and they don't respond, what a pity and this is more like fraud than anything, I check other reviews elsewhere it seems this is now common practice with paxi, can the authorities please intervene. Pep is robbing people

This complaint has a private attachment.
26 May 2022
Mnini added an answer

My complaint has been resolved to my satisfaction, thank you PAXI

09 Jun 2022
Mnini changed state to Resolved
09 Jun 2022
Mnini rated the brand

7/10

Yes

Would you buy again?

PAXI we like you as you are very affordable but please work on your support responses, sometime no one gets back to you. Please fix these issues and we will continue with you!

This complaint was considered resolved.

Comments (1)

View Eve's profile

Eve

Same here, parcel sent on 4th to me, I'm STILL waiting for it. It's a pair of Takkies. It doesn't even go against the "may not post list". It better reach me or I'm going to become VERY noisy.