Category ranking
Pepkor Holdings Limited
- +27 860 007 294
-
PO Box 6100, Parow East, 7501
36 Stellenberg Road, Parow Industria - [email protected]
PAXI - Lies
Resolved
7/10
Mnini filed the complaint
18 May 2022
I sent my goods from Cape Town to Pretoria of the value of R1050 and I was told 2 weeks later that the delivery truck was involved in an accident and looted, and was given a link to claim up to the value of R500, but the link, email and whatsapp provided are non responsive, I even looked up their customer care number and they don't respond, what a pity and this is more like fraud than anything, I check other reviews elsewhere it seems this is now common practice with paxi, can the authorities please intervene. Pep is robbing people
This complaint has a private attachment.
Incident date: 13 May 2022
26 May 2022
My complaint has been resolved to my satisfaction, thank you PAXI
Mnini rated the brand
9 June 2022
PAXI we like you as you are very affordable but please work on your support responses, sometime no one gets back to you. Please fix these issues and we will continue with you!
Would you buy again? Yes
7/10
Comments
Similar complaints
Same here, parcel sent on 4th to me, I'm STILL waiting for it. It's a pair of Takkies. It doesn't even go against the "may not post list". It better reach me or I'm going to become VERY noisy.
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