Brand's performance
13.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
0%
Solution Rate
13.3%
Average Ratings
20%
Customer Retention Rate
25%
Category ranking
Pepkor Holdings Limited
  • +27 860 007 294
  • PO Box 6100, Parow East, 7501
    36 Stellenberg Road, Parow Industria
  • [email protected]
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PAXI - I haven't received my parcel

No resolution
Yamkela
Yamkela filed the complaint
25 May 2023
I was supposed to receive my parcel on the 22nd but I haven't received anything and there is no communication as to what is happening. It will be two weeks now and I have contacted them, there is no feedback
Incident date: 25 May 2023
This complaint has been considered as not resolved.
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