PAXI
PAXI
Express Courier - National
Brand's performance
12.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
0%
Solution Rate
12.5%
Average Ratings
18%
Customer Retention Rate
20%
Category ranking
Express Courier - National
1 PAXI 12.2
Pepkor Holdings Limited
  • +27 860 007 294
  • PO Box 6100, Parow East, 7501
    36 Stellenberg Road, Parow Industria
  • [email protected]
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PAXI - Exchanged goods in my parcel

No resolution
Zandile Mtshali
Zandile Mtshali filed the complaint
12 December 2023
I have sent a parcel of weaves inside a pep paxi bag 3-5 days but the receiver got a dress inside .when i call paxi thy cnt find them and its end of case .their service is very poor no investigations done and case closed
Incident date: 11 December 2023
This complaint has been considered as not resolved.
Complaint #435423
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