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Pepkor Holdings Limited
- +27 860 007 294
-
PO Box 6100, Parow East, 7501
36 Stellenberg Road, Parow Industria - [email protected]
PAXI - D534003456785
No resolution
Felicia filed the complaint
31 January 2023
Undelivered Parcel (Documents)
Paxi disappointed me, it was my first time using the service. I sent documents from Polokwane to JHB(Soweto) on the 12th January but till on this day they haven't reached their destination, and they are important original documents for my child to be enrolled in a new school and can't enroll my child because the school insists that they require those documents. As I'm writing this my child is at home & I'm really frustrated I keep calling the Paxi office and all they do is give me empty promises. My Parcel number is D534003456785. Please assist as this is really urgent.
Paxi disappointed me, it was my first time using the service. I sent documents from Polokwane to JHB(Soweto) on the 12th January but till on this day they haven't reached their destination, and they are important original documents for my child to be enrolled in a new school and can't enroll my child because the school insists that they require those documents. As I'm writing this my child is at home & I'm really frustrated I keep calling the Paxi office and all they do is give me empty promises. My Parcel number is D534003456785. Please assist as this is really urgent.
Incident date: 12 January 2023
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