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PAXI
Express Courier - National
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Express Courier - National 155 thousand views Average response time is over 15 days
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Is the brand PAXI trustworthy?
Unsatisfactory
11.7
/100
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
0%
Solution Rate
12.5%
Average Ratings
16.7%
Customer Retention Rate
16.7%
Category ranking
Express Courier - National
1 PAXI 11.7
Pepkor Holdings Limited
  • +27 860 007 294
  • PO Box 6100, Parow East, 7501
    36 Stellenberg Road, Parow Industria
  • [email protected]
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PAXI - Bad service

No resolution
Nasiphi Sintsili
Nasiphi Sintsili filed the complaint
19 January 2025
I have been waiting for my parcel which was sent on the 18th of December whose estimated delivery was the 27th, when i call PAXI they say they received an email from the courier saying my parcel was opened and that they are still investigating.
Incident date: 15 January 2025
This complaint has been considered as not resolved.
Complaint #557825
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