Brand's performance
13.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
0%
Solution Rate
14.3%
Average Ratings
20%
Customer Retention Rate
25%
Category ranking
Pepkor Holdings Limited
  • +27 860 007 294
  • PO Box 6100, Parow East, 7501
    36 Stellenberg Road, Parow Industria
  • [email protected]
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PAXI - 3 days parcel taking 3 months

No resolution
Vuyelwa Kameli
Vuyelwa Kameli filed the complaint
17 July 2023
Parcel from the 25th of May till now still has not reached me, agents putting me on hold then drop
Incident date: 17 July 2023
This complaint has been considered as not resolved.
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