Old Mutual
Old Mutual
Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Insurance
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Old Mutual - Life insurance not paid out after years of paying

No resolution
Montchesca Rhode
Montchesca Rhode filed the complaint
6 September 2023
after years of paying my life insurance with this brand and unfortunately been unemployed since 2021 , when my husband past away in August 2023, they told me theirs nothing they can pay out cause my benefits laps. I do understand , but not even a R100.00 due to all the premiums I did pay. Please advise on how to go about.
Incident date: 17 August 2023
This complaint has been considered as not resolved.
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