Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

10%

Customer Retention Rate

0%

Category ranking

University education

1 Oxbridge Academy 12.8

2 University of Western Cape 10

3 NSFAS 1.5

08000 67327
2nd Floor, House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7800
[email protected]

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NSFAS - Wrong application details submitted

Zikhona filed the complaint

24 September 2021

I applied for NSFAS in February for Accommodation allowance De Aar NCR TVET Campus. And instead of putting me on accommodation the student support members put my on Transport allowance.
And I have complained to them about it but still no changes.

I registered for the second semester now in August 2021 and again they have put me on Transport allowance.

Incident date: 18 February 2021

Zikhona rated the brand

14 November 2021

Poor

Would you buy again? No

1/10

This complaint has been considered as not resolved.

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