Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
  • 08000 67327
  • 2nd Floor, House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7800
  • [email protected]
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NSFAS - Website, server error

No resolution
CJV Visagie
CJV Visagie filed the complaint
3 January 2022
To whom it may concern,
I have been trying to assist my nephew with application on the NSFAS website, we have been struggling since December 2021 and have continuously been getting an error message which reads:

"The server has encountered an unexpected error and we cannot process your request. Sorry for the inconvenience. Please try again later."

I am worried about this as the NSFAS deadline is on 07 Jan 2022.
This complaint has a private attachment.
Incident date: 3 January 2022
This complaint has been considered as not resolved.
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