NSFAS - Unpaid fees

Hi, My name is Mbali Nkambule and I have been sponsored by NSFAS throughout my academic period in DUT. They skipped my 2019 2nd semester payment of R45 866.00. I completed the qualification in due time and even graduated but I did not receive my results and cannot secure a job. I tried contacting the sponsor but they did not help me with anything. It has been a year of trying to get help but nothing is being done still.