Brand's performance
16.7
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
7.1%
Average Response Time
7.1%
Solution Rate
7.1%
Average Ratings
53.3%
Customer Retention Rate
33.3%
  • 08000 67327
  • 2nd Floor, House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7800
  • [email protected]
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NSFAS - Unfair unsuccessful appeal

No resolution
Bongeka Masondo
Bongeka Masondo filed the complaint
17 June 2022
My appeal was unsuccessful, but I do not understand why because I submitted all the required documents. What confuses me the most is that students who have the same issue as mine theirs got approved.
This complaint has a private attachment.
Incident date: 17 June 2022
This complaint has been considered as not resolved.
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