Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
  • 08000 67327
  • 2nd Floor, House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7800
  • [email protected]
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NSFAS - Struggle to be helped

No resolution
Shenay
Shenay filed the complaint
5 July 2022
I changed my phone number on my NSFAS portal to new number...I updated everything with the required info they wanted. It still shows process abort, i cant access my wallet to draw money, They are not verifying my phone number if they do so ill get sms to create new password its been 3 months now ive been waiting and no help at all in fixing this problem as i need my money
Incident date: 8 June 2022
This complaint has been considered as not resolved.
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