NSFAS
NSFAS
University education
Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
University education
1 Oxbridge Academy 12.8
2 University of Western Cape 10
3 NSFAS 10
  • 08000 67327
  • 2nd Floor, House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7800
  • [email protected]
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NSFAS - Settled outstanding balance

No resolution
Ninkiwe
Ninkiwe filed the complaint
13 May 2022
I have paid up the outstanding balance in September of 2021 and Nsfas has not stopped deducting from my salary. Now its May 2022 and they continue to deduct while I have already paid the outstanding balance. I have also received a letter showing that I have settled the loan and I have tried calling and emailing but my problem remains unsolved I really need all my money back.
Incident date: 13 May 2022
This complaint has been considered as not resolved.
Complaint #126922
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