Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

10%

Customer Retention Rate

0%

Category ranking

University education

1 Oxbridge Academy 12.8

2 University of Western Cape 10

3 NSFAS 1.5

08000 67327
2nd Floor, House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7800
[email protected]

Is this your company? Click here

NSFAS - Pending statement

Ramathabatha Moganedi filed the complaint

30 May 2022

I have requested an updated statement from NSFAS and received no response thus far. Please send me an updated statement that incorporates this month’s payment as well. This month( meaning May 2022) payment.

Incident date: 30 May 2022

Ramathabatha Moganedi

28 June 2022

I have since requested an updated statement 3 months ago from NSFAS and to date no response has been given. According to my payment records, the outstanding balance has been settled. Please ensure to send a zero balance statement.

Ramathabatha Moganedi

28 June 2022

I have since requested an updated statement 3 months ago from NSFAS and to date no response has been given. According to my payment records, the outstanding balance has been settled. Please ensure to send a zero balance statement.

Ramathabatha Moganedi rated the brand

26 July 2022

Absolutely unresponsive and pathetic behaviour towards customers.

Would you buy again? No

1/10

This complaint has been considered as not resolved.

Comments

This complaint has no comments yet.

To leave your comment you must sign in.

Similar complaints

Rejoyce Mokoena

17 October 2024

NSFAS - Nfsas application pending for more than a year

I have applied for NSFAS funding since September 2023 for my first year in Varsity.…

13 October 2024

NSFAS - Nsfas not contactable and does reply to emails

In September 2023, I was contacted by debt collectors regarding NSFAS loan repayments.…

3 September 2024

NSFAS - Still waiting for funding to show approved and be paid after i was told head office approved funding

I went to NSFAS with my aunt on two occasions in July to find out why i am still…