Brand's performance
16.7
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
7.1%
Average Response Time
7.1%
Solution Rate
7.1%
Average Ratings
53.3%
Customer Retention Rate
33.3%
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NSFAS - Nsfas bursary holder: request for payments to be made

Resolved
Shandré Kebede
Shandré Kebede filed the complaint
13 April 2022
Dear Sir/Madam

I am a NSFAS BURSARY holder, I completed my final year in 2021 at the University of Pretoria. The problem is that I still have a huge amount of my fees still outstanding and I won't be allowed to receive my degree certificate this year (May 2022) during graduation. I have met the bursary requirements throughout my degree (2019-2021) and I finished my degree in due time, therefore I'm kindly requesting for payments to be made, for me to be able to receive my results in May 2022.
This complaint has a private attachment.
Incident date: 13 April 2022
This complaint was considered resolved.
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