Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
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NSFAS - Nfsas application pending for more than a year

Awaiting reply
Rejoyce Mokoena
Rejoyce Mokoena filed the complaint
17 October 2024
I have applied for NSFAS funding since September 2023 for my first year in Varsity.

Till date, my application is still pending, I have been making a follow up since February 2024 without any luck, at first i was told I need to submit completed disability forms, of which I have indicated that I have a disability, I then took further steps and made an affidavit at the police station and sent it to NSFAS.

After sending everything they have requested from me, I'm still sent from pillar to post.

Thank you very much.
Incident date: 17 October 2024
Rejoyce Mokoena
15 November 2024
Good day,

Unfortunately Im still making follow-ups regarding my pending NSFAS pending application.


I have started writing my exams last week, however, I'm very stressed ???not knowing if my fees will be paid, and if I will be funded next year etc.

I still need urgent help
Rejoyce Mokoena
Rejoyce Mokoena is awaiting brand resolution
Comments
2 December 2024

Im still waiting for NSFAS to assist me.