Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
  • 08000 67327
  • 2nd Floor, House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7800
  • [email protected]
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NSFAS - Issue about funding

No resolution
Vincitrotion
Vincitrotion filed the complaint
29 November 2020
Good day, I have a problem with Nsfas ,Nsfas decided to cancel my funding this year after I have signed the contract in 2017. In August this year I have received sms from Nsfas telling me that my funding has been reversed, the reason behind the cancelation of the contract is that the family income exceed R350000. I was requested to submit the documents to prove that the family income is less than R350000. I did submit the documents. I am unemployed and my mother R1880 for social grant. How come did Nsfas decide to cancel my contract while I'm depending on my mom's grant.
Incident date: 29 November 2020
This complaint has been considered as not resolved.
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