Brand's performance
8.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.3%
Average Response Time
6.3%
Solution Rate
10%
Average Ratings
10%
Customer Retention Rate
0%
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NSFAS - Is stealing from me

No resolution
Varsha Patel
Varsha Patel filed the complaint
26 January 2022
With regards to my account and April 2021/October 2021 NSFAS statement please note the following:
My April statement showed that i owed only R 0.34 which was deducted:
Why is my bank account still being debited as follows:
26 June 2021 - R 16.66
28 July 2021 - R 16.69
26 August 2021 - R 500.00
28 September 2021 - R 37.14
26 November 2021 - R 38.44
30 December 2021 - R39.72
26 January 2022 - R39.84
Both statement are also incorrect:
1 - 26/02/2016 - R 500 was paid and not R 203.89
2 - November 2016 - R 500 was paid which is missing on your statement
3 - May 2020 to July 2020 = R 500 was paid per month which is missing on your statement
4 - February 2021 - R 500 was paid per month which is missing on your statement
The total amount paid was R 39 500.00 (R 500 x 79)
As per you October statement i owe R 36 623.83 (R30 297.35 + R 4 326.48)
This means that I have over-paid by R 2 876.17 + payme t from September 2021 to date.
Why is NSFAS stealing my mis NSFAS stealing my money?????
I have requested numerous time for NSFAS to please stop the debit order with immediate effect!!
Incident date: 26 January 2022
This complaint has been considered as not resolved.
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