Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

10%

Customer Retention Rate

0%

Category ranking

University education

1 Oxbridge Academy 12.8

2 University of Western Cape 10

3 NSFAS 1.5

08000 67327
2nd Floor, House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7800
[email protected]

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NSFAS - Continues to demand payment

Shanice filed the complaint

16 July 2022 (edited on16 July 2022)

Nsfas has been continuously sending me sms' in regard to a loan that I never made in 2017. I have emailed and called them in March 2022, but no one has responded to my emails. No one can assist me telephonically. The loan is R76 000, but I did not sign any documents with Nsfas.

Incident date: 16 July 2022

Shanice

31 July 2022

I am still awaiting a response. May I please be assisted as this is a concern.

This complaint has been considered as not resolved.

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