Brand's performance
16.7
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
7.1%
Average Response Time
7.1%
Solution Rate
7.1%
Average Ratings
53.3%
Customer Retention Rate
33.3%
  • 08000 67327
  • 2nd Floor, House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7800
  • [email protected]
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NSFAS - Awaiting response

No resolution
1/10
Kokeletso
Kokeletso filed the complaint
21 January 2022
I have been sending emails to NSFAS regarding password change and uploading missing documents until today i have not yet recieved any response. The closing date for applications is near and i dont know what to do
Incident date: 21 January 2022
Kokeletso
Kokeletso rated the brand
5 April 2022

My complaint was not resolved in time even now im still waiting for response from NSFAS

This complaint has been considered as not resolved.
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