Is the brand NSFAS trustworthy?
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
  • 08000 67327
  • 2nd Floor, House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7800
  • [email protected]
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Is the brand NSFAS trustworthy?
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%

What are consumers saying about the brand NSFAS?

The brand NSFAS has been on Complaints Book since 2020, under the category University education.

Brand presence 09-07-2020
No. of complaints 98
Reach 178.4 thousand

It has a Satisfaction Index of 1.5 out of 100, considered Unsatisfactory, based on consumer evaluations.

Regarding the main satisfaction indicators, on average, the brand NSFAS responds to consumers in 0 days and resolves 0 out of every 10 complaints. Consumers rate the brand NSFAS with a score of 1 out of 10 and 0 out of 10 say they would do business again with the brand.

Awards and distinctions for the brand NSFAS

On Complaints Book, there are three distinctions available: Brand of the Month, Recommended Brand badge, and Recommended Brand award.

Currently, the brand NSFAS has no distinctions on the platform.

How to contact the brand NSFAS?

You can contact the brand by phone (08000 67327), via email [email protected], or at the following address: 2nd Floor, House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7800

Reputation History of the brand NSFAS

See the reputation history of the brand NSFAS, its Satisfaction Index and key indicators regarding its relationship with consumers.

Satisfaction Index Evolution in the last 12 months

How is the Satisfaction Index of the brand NSFAS calculated?

Currently, the brand NSFAS has a Satisfaction Index of 1.5 out of 100.

This score is based on several indicators reflecting the brand's performance in handling complaints and providing customer support on the platform:

  • Response rate: 0%
  • Average response time: 0%
  • Resolution rate: 0%
  • Average rating: 10%
  • Retention rate: 0%

These indicators offer an overall view of how NSFAS responds to and supports its consumers on Complaints Book.

What is a brand's Satisfaction Index on Complaints Book?

The Satisfaction Index objectively expresses the performance of the brand NSFAS on Complaints Book, based on consumer interactions through complaints.

Good brand performance improves the Satisfaction Index.

How can I ensure this information is reliable?

The reliability of the Satisfaction Index is a top concern for us. We ensure maximum transparency and security by recording this information openly.

Below is the record history of this information.

Date SI
Tuesday, 08 July 2025 - 12:45 1.5
Monday, 07 July 2025 - 20:40 1.5
Monday, 07 July 2025 - 04:35 1.5
Sunday, 06 July 2025 - 12:30 1.5
Saturday, 05 July 2025 - 20:25 1.5
Saturday, 05 July 2025 - 04:20 1.5
Friday, 04 July 2025 - 12:15 10
Thursday, 03 July 2025 - 20:10 10
Thursday, 03 July 2025 - 04:05 10
Wednesday, 02 July 2025 - 12:00 10