Netstar tracking
Netstar tracking
Alarms and Security Systems
Brand's performance
38.7
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
100%
Average Response Time
59%
Solution Rate
25%
Average Ratings
26.7%
Customer Retention Rate
33.3%
Category ranking
Alarms and Security Systems
1 Netstar tracking 38.7
2 Matrix vehicle tracking 1.5
3 Tracker 1.5
Netstar (pty) Ltd
  • 0860 122 436
  • Central Park Offices, 16th Road, Midrand, 1685, South Africa
  • [email protected]
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Anna Viljoen
Anna Viljoen
7 December 2023
No resolution
1/10
Netstar tracking - Paying a netstar on vehicles sold years ago

I've had vehicle insurance with a insurance company for about 7 years where netstar was included in my policy. Every time I sold a vehicle, I will remove it from…

No resolution
1/10
Nkosinathi
Nkosinathi
20 November 2023
No resolution
6/10
Netstar tracking - Unhappy customer

Premiums are up to date. Asked for tracking test certificate, comes back as device is not active. Now I feel my car is at risk.

No resolution
6/10
Ruwan Roos
Ruwan Roos
5 October 2023
Resolved
1/10
Netstar tracking - Poor service

I sold my car Feb 2022 and I have sent numerous emails cancelling their policy but I have received zero acknowledgement. They've kept debiting my account and I…

Resolved
1/10
Tsakane
Tsakane
2 February 2022
Resolved
1/10
Netstar tracking - Stolen car that has not been recovered

Dear Sir/Madam   Re: Complaint About Netstar’s Misconduct and Unfair Treatment   Netstar’s misconduct and unfair treatment towards me as a customer bears reference.…

Resolved
1/10
Nelie SITUBENI
Nelie SITUBENI
25 October 2021
No resolution
1/10
Netstar tracking - No assistance received after reporting, not working tracking device since 16 september 2021

I called the customer care on 12 October 2021to report that , I am unable to track my car's location using the app as well as the tracking WhatsApp number.the customer…

No resolution
1/10
Izzie
Izzie
14 October 2021
No resolution
1/10
Netstar tracking - Inactive unit

Paid R580.00 for service and contract that never existed becasue of threads from 3rd party collector.unit never worked from day 1 cant even locate my car.yet was…

No resolution
1/10