NetFlorist
NetFlorist
Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
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NetFlorist - Pathetic service

No resolution
Narainsamy Govender
Narainsamy Govender filed the complaint
10 October 2023
Worst company to deal with. Placed an order at 9.40am, gift wasn't delivered to recipient who was in hospital 5km away. Phoned at 16h00, spoke to Nolinthando, she couldn't guarantee me that it will be delivered so i had no option but to cancel and request a refund.
Pathetic service, shouldn't be in business if they can't fulfil their obligations.
Incident date: 10 October 2023
This complaint has been considered as not resolved.
Comments

Quality of their flowers are Not good!