Brand's performance
11.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
100%
Category ranking
Chickenland (Pty) Ltd
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Nandos - Several incorrect meals received

No resolution
Luzaan
Luzaan filed the complaint
13 October 2022
Staff not understanding the menu option. I love the veggie boujee bowl, but lately after ordering I seem to get the order wrong each time. As seen attached this is the last order. After asking for the original veggie boujee bowl. Which on the menu online explains its the Halloumi, corn, spinach rice with peppers. Would suggest making specific names for the variety of bowls Available and keeping to the order and size.
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Incident date: 13 October 2022
This complaint has been considered as not resolved.
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