Naledi Local Municipality

What is the Satisfaction Index?

The Satisfaction Index objectively expresses brand performance in Complaints Book based on the interaction with complaining users.

A good brand performance increases the Satisfaction Index.

How can I ensure this information is secure?

The reliability of the Satisfaction Index is a major concern for us. The best way to ensure maximum transparency and security about the whole process is to record this information in a totally transparent manner. In the list below you can see the history record of this information.